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Updated Mar 28, 2026
Google Login and License Binding
Understand how Google authentication, license binding, and paid feature access work together.
What this guide covers
Agent for WhatsApp uses two different concepts:
- Google login for account identity
- license binding for plan and feature access
They work together, but they are not the same thing.
Google login
Google login is used to identify the user account behind the extension.
It enables:
- account-level settings
- future sync or ownership logic
- a stable identity for license binding
License binding
License binding connects a valid Agent for WhatsApp license to the signed-in account.
When binding succeeds:
- the extension can unlock plan-based features
- entitlement checks can evaluate both license validity and subscription state
- future logins can recognize the linked license faster
What happens if the purchase email is different
This is a common case. The important rule is:
- Google login proves who is using the extension
- the license itself still has to match the purchase record
If those do not align cleanly, the system may ask the user to bind or re-confirm manually.
What happens when a license expires
Paid features are not controlled by the key alone. The backend also considers subscription state.
Typical outcomes:
active: full accesspast_dueorpaused: partial or grace accessexpiredorcancelled: paid features are blocked
Best practice
For the lowest-friction setup:
- log in with the Google account you want to keep long term
- bind the license immediately after first login
- avoid switching between multiple Google identities on the same browser profile
If login or binding fails
Go to the troubleshooting guide first. The most useful signals are:
- the visible error message
- whether Google login itself succeeded
- whether the license was previously bound
- whether the license is expired, paused, or cancelled
Related Docs
Quick Start
Install Agent for WhatsApp, connect your account, add an AI connector, and reach first value in minutes.
Troubleshooting
Resolve the most common issues with login, license binding, connectors, scheduled messages, and paid feature access.
License and Webhook Operations
Internal operations guide for webhook sync, subscription state, license repair, and entitlement verification.